Work has me so upset tonight. I just wish I knew what these reps wanted when they call me. I really hate when someone calls in for the Finance part of it. I had two customers on the phone earlier today and they both kept me on the phone for a half hour and I barely talked because I didn't know what to say or do for them! I really want to find another job! I like Convergys don't get me wrong, but I know there is something better out there for me. Well, that is all. I was in a typing mood earlier when I was more upset. I probably should have typed then... Oh well. So glad it is Friday tomorrow. Hope my work day goes back quick.